Simplify your 311 and work order processes

Using CityGrows for your 311 requests means faster service for your residents and less hassle for staff

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311 and Service requests
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"We manage hundreds of resident requests per day. Because the CityGrows dashboard helps our team prioritize and track them, we're able to respond quickly and efficiently."
Massimo Sala, City of Erie, PA Citizen Response Center

With CityGrows, governments can accept requests and complaints from the public, route them automatically to the correct department, and close out the request with a response when the service has been completed.

  • Connect as many staff or departments as you need to without extra cost
  • Automatic acknowledgements and routing reduce administrative burden on staff
  • Concentrate on what really needs attention
  • Automatic close-out updates keep residents informed when problems have been addressed and improve connection with the community

No credit card or up-front payment required to get started.
Free for 30 days. You can export your data at any time.