When permits and licenses get stuck, everyone is frustrated.
Applicants call and email multiple staff members and elected officials to try and move things along. Slow approvals of new construction and new business licenses can impact local employment and economic recovery. CityGrows' real-time application status is always visible to everyone involved in a permitting process. This reduces unnecessary status calls, emails, and complaints to elected officials.
Front line staff get frustrated when they have to chase down applicants because of incomplete information. CityGrows' systems ensure that applications are complete before they get to staff.
Reviewers don't know when an application is ready for review, and can lose track of what's on their desk or in their email. CityGrows' smart dashboard shows each reviewer or inspector what's next in their queue.
With CityGrows, permits and licenses are issued faster and with less staff time.